Whether you're sick of a co-worker's insensitivity or dislike a ridiculous company policy, writing a complaint letter can get you results.
When receiving an employee complaint letter, you must take immediate action and gather all necessary information related to the complaint. This requires you to talk in length with the employee who submitted the letter. Working together with the employee to make sure his concern is addressed results in stronger employee relations.
Review the letter and determine the complaint. Read over the letter several times so that you have a full understanding of the employee's concerns. Call the employee into your office. If you do not have an office, meet with the employee in private.
Explain that you received the letter and what you believe to be the employee's complaint. Ask him if your interpretation of the letter is correct to avoid miscommunication. Tell the employee to provide you with more information, if necessary.
Often, complaint letters lack specifics. When the employee can provide you with detailed information, you can propose a more effective solution.
For example, suppose the employee complained that a co-worker harasses him. Ask who the co-worker is, what the harassment consists of and how long it's been going on. Work together with the employee on a solution.
Avoid proposing a solution yourself; always try to work on solving the problem with the employee. It's fine to disagree with the employee's solution, but try to find a common ground. Once both you and the employee agree on a solution, employ it.
Tell the employee to keep you informed about the problem. If it reoccurs, explain that you need to know about it immediately. Channeling Employee Complaints; Elaine Varelas; October About the Author Located in Pittsburgh, Chris Miksen has been writing instructional articles on a wide range of topics for online publications since He currently owns and operates a vending business.
Miksen has written a variety of technical and business articles throughout his writing career. He studied journalism at the Community College of Allegheny County.Writing a Complaint Letter to your Principal (with Sample) A complaint letter to the principal of a school may be sent by a student, parent of a student or a teacher employed in the school.
Formal business letter of complaint. When you are trying to resolve a complaint against a company, the first step should always be to discuss your concerns with a representative of the business. Try to speak with the manager or owner, and follow up by sending a certified letter confirming all the details of your conversation.
If you are having serious problems at work, writing a complaint letter to your boss does double duty. First, it can help your boss resolve the situation. Second, it can protect your job, especially if the problem is impacting your work or another employee is harassing you. Sample complaint letter for misbehaviour of supervisor, boss, manager, bank manager, teacher, pfmlures.com workplace harassment complaint letter to director or writing complaint about employee.
Sample letter to employer for unfair treatment. A letter of grievance is also available for those employee’s who are considering writing a letter of grievance to their employer to enter the made by an employment tribunal that had partially upheld a former prison officer’s complaint of unlawful sex For a well written example of a grievance letter for bullying and harassment.
An Example Complaint Letter If you have a complaint, help is on the way! Writing a letter of complaint can be tricky, but the most important thing .